Insurance & Billing
If you have an HMO medical insurance policy and are being seen for an evaluation other than extractions, you are responsible for obtaining a medical referral from your primary care physician.
We welcome self-paying patients when insurance coverage is not available for our services. Patients without insurance are responsible for paying in full at the time of service. If you are unable to pay your balance in full, you will need to make prior arrangements with our Accounting Department.
Our practice no longer participates with Medicare and will not submit any claims to Medicare for reimbursement. You can still be treated at our office and will be fully responsible for payment of services and any associated lab fees.
If your injury is a result of an accident and/or happened in your workplace, please inform the receptionist immediately. We will gladly file a claim on your behalf, but in order to do so, you must provide us with all of the claim information prior to your appointment.
All services that require lab work will be billed by the contracted lab. You may receive a bill from Strata or NorDx. Please contact their billing department prior to calling our office as we do not have access to their billing information.
We will provide you a copy of your medical records upon request. Depending on the nature of your request, we may need you to sign a letter of release prior to having your records copied and you may be subject to a fee. Please allow up to 30 days for this request to be processed.
If you do not pay your balance within 30 days of receiving your first statement then we will begin the collection process. You are responsible for all collection fees should your account be submitted to collections. If there are any questions about a bill that you receive, please contact us immediately.
If you receive a bill from us, it is because we believe the balance is your responsibility. Insurance companies are required to pay claims within 30 days. Please contact your insurance company first, if you think there is a problem. If you have any questions about your bill, please call our billing department immediately at 207-772-3027.
Acceptable Payment Types
We accept payments in the office, by mail, and over the phone.
- Personal Checks (a $25 charge plus bank fees will be assessed for any returned checks)
- Debit and Credit Cards: Visa, Mastercard, Discover, and American Express.
- Care Credit